All About MyPetED™
Get the FAQs on how we provide you with free pet advice, one-click access to your vet, and much more.
- What is MyPetED?
MyPetED is a unique service that connects people, pets and vets on the web. It’s the only all-in-one place to maintain your pet’s information, find veterinarian-written answers to your pet health questions, find a vet, adopt a pet, and report a missing pet… all at your fingertips.
- As a FREE MyPetED.com member, you can keep all your pet’s health and medical information is one secure, password-protected spot, eliminating the need for paper records and files.
- You can also set up our web-based vet profile for quick access to your veterinarian’s contact information anytime via your MyPetED web account (free)
- As part of ED's community, you'll find helpful tips related to health problems, behavior issues, nutrition, wellness and more. As an educated pet owner, you’ll be in charge of your pet’s wellness!
- Not only can you create your pet's profile and vet contact info online, you can use these features on the first-ever all-in-1 pet apps for iPhone, iTouch and iPad.
- MyPetED is also your trusted place to find a vet if you’re traveling with your pet, or you need an emergency clinic.
- In addition, MyPetED can help you locate pet rescue adoption shelters near you when you’re ready to adopt a pet.
- How does MyPetED work?
MyPetED offers you all-in-one access to your pet profile and vet info, plus answers to your pet health questions and much more. Here's an overview of how our different features work.
- Get free pet advice by visiting our Dog Health page or Cat Health page. You can also visit our News and Blog pages to stay on top of what's happening at MyPetED.
- Our free web-based Find a Vet or Adopt a Pet services help you locate the right vet for you, or find a new best friend.
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Sign up for your MyPetED.com account in just seconds. Once you sign up, you’ll arrive at a secure account page, where you can create and update your member profile. As a free MyPetED member, you'll be able to...
- Create and update pet profiles for each your pets
- Create and update a vet profile for your veterinarian
- Report a lost pet
- Report a found pet
In addition, you can download our pet apps for iPhone, iPod Touch and iPad to keep your pet profile and vet info with you at all times; as well as access to all our features on the go!
Log into your account at any time using your personal password. No-one will access this page without your permission.
- As a MyPetED member, you’ll receive email updates with pet health answers, pet care tips, and news about valuable MyPetED services designed for your pet’s well-being. Plus you’ll be the first to know when we add exciting new services for our members.
That’s it! Super-simple and convenient; all geared to help you manage your pet’s health and happiness.
- Why is membership always FREE?
Membership to your MyPetED account is always free online because we’re supported by veterinary practices and companies dedicated to providing pet owners like you with answers and services you can trust for your pet’s well-being.
Many websites do not offer veterinarian-written answers to your pet health questions. In fact, there’s a lot of misleading information out there. In addition, many sites do not offer immediate access to your veterinarian or an emergency clinic when you need it. Therefore, we (our team and our veterinary partners) are dedicated to giving you reliable answers, tips and resources… along with a place to keep your pet profile online… all for free.
Our pet mobile apps for the iPad, iTouch and iPad are not free, but they're offered at a very low cost (just $1.99 introductory rate each) to cover development and maintenance expenses. We hope you agree that the value of these apps is worth much more than the modest investment.
- How does the MyPet section work?
After you create your MyPetED account, you can upload a photo and create a profile for each pet in your family by entering this information:
- Species (Dog, Cat, Bird, etc.)
- Pet Name
- Birth Date
- Weight
- Medications
- Notes (vet visit dates, medical conditions treated for, etc.)
Once you’ve entered this information, you can find, share and update your pet information whenever you need it. No more searching for paper records and hand-written notes around the house!
- Is my information safe?
Yes, your MyPetED account is always secure through our password-protected system.
- How can I get my login info if I lose or forget it?
If you lose or forget your MyPetED account password, our login page will guide you to a Forgot Your MyPetED Password? page where you can enter your email address.
We'll email you your password.
- How does the MyVet section work?
After you create your MyPetED account, you can create a profile of your primary veterinary clinic by entering the following information:
- Practice Name
- Dr. Name
- Address 1
- Address 2
- City
- State/Province
- Zip/Postal Code
- Phone
- Website URL
- Notes
The address information will generate a map of your veterinarian’s location.
Once you enter this information, it’s available to you any time in your online account. You can also add it to your iPhone, iTouch and iPad for access on the go.
Then, if you ever need to call or email your vet, you won’t have to search for a business card or email address. Just access your MyPetED account and click to connect!
- How does the Find a Vet section work?
It’s incredibly easy. Simply enter your ZIP/Postal Code in the area on our Home Page or Find a Vet page. When you hit START (on the Home Page) or SEARCH VETS (on the Find a Vet page), our system will locate the veterinary practices within the distance radius to the location you entered.
Once you receive a list of practices in that location, select a specific listing to reveal contact information as well as driving directions and a map.
- How do I post a Lost Pet?
Log into your MyPetED Account Page and select the Lost Pet feature. You will be prompted to enter the following information in our online form:
- Country
- State/Province
- City
- Zip/Postal Code
- Notes
Your information will be entered in our searchable database so other members can view it and respond if they happen to find your pet.
- What can I do on the Pets Lost and Found SEARCH feature?
If you're a MyPetED member and you find a lost pet, you can look through our Pets Lost and Found site to see if the pet is in our system. You can search for lost pets by:
- Country
- State/Province
- City
- Zip/Postal Code
- How do I report a Found Pet?
Log into your MyPetED Account Page and select the Lost Pets feature. Browse through the pets to see if the pet you found is in there.
If it is, click on "Contact Owner" and provide the following information:
* Date/time pet was found
* Instructions for retrieving pet
Hit SEND and MyPetED will send an email to the owner of the lost pet, prompting him or her to contact you via email (your email address will be in the email we send to the pet owner).
- How do your Pet Mobile Apps work?
Our MyPetED pet mobile apps are designed for easy, convenient use on your iPhone, iPod Touch and iPad. No other pet app combines your pet record and vet contact info with free pet advice, adopt-a-pet features, and a place to report missing pets.
For complete instructions on how to download and use these apps, please visit our Pet Mobile Apps section.
- Who owns MyPetED?
MyPetED is a pet-owner focused division of Lifelearn, Inc., an educational publisher and interactive digital media developer, with products and services for veterinary continuing education, client communications, and reference. The company's mission is to Bring Learning to Life through the development of leading edge educational resources for life sciences professionals ultimately improving the health and welfare of human and animal patients globally.
Lifelearn is the world’s leading publisher of pet health information uniquely developed by veterinarians specializing in pet wellness, diseases, treatment, nutrition, anatomy, behavior and other pet issues. Our offices are headquartered in Guelph, Ontario, Canada. To learn more, visit www.lifelearn.com.
- Where do the MyPetED photos come from?
MyPetED images come from Lifelearn’s extensive library of pet health-related images (illustrated diagrams and photographs); created with veterinary guidance and supervision.
- What if my vet isn't in your Find a Vet system?
MyPetED is a growing, “live” database of veterinary practices that have signed on to be part of our list. If your vet isn't on the list, please have the veterinary practice contact us at info@mypeted.com to be added.
Thank you!
- Who can I contact if I have questions about the site?
If you need to reach us for any reason, please visit the MyPetED Contact Us page. A MyPetEd representative will respond to your inquiry as quickly as possible.
